At Zenith Streetwear, we value our customers and aim to provide a smooth shopping experience. Please read our refund, return, and cancellation terms carefully before placing an order.
Order Cancellations
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Orders may be canceled within 12 hours of placing the order.
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A 10% restocking fee will be applied on cancellations.
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We do not guarantee cancellation once your order has been processed or shipped.
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To request a cancellation, please email us at [email protected] with your order details.
Refunds
Refunds are only granted in the following cases:
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You did not receive your order at all.
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You cancel within the 12-hour window after placing an order.
Please note: Refunds are not available for change of mind, wrong size selection, or if you simply no longer want the product.
Returns & Exchanges
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We follow a 7-day return policy only if:
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The product you received is not the one you ordered.
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The product is defective or damaged upon delivery.
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To be eligible, items must be unused, in original packaging, and reported within 7 days of delivery.
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To start a return or exchange, please contact us at [email protected] with photos and details.
Order Changes
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We do not guarantee changes to orders once placed.
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However, you may contact us within 12 hours of purchase, and we will do our best to accommodate.
Important Notes
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Shipping charges (if any) are non-refundable.
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Customers are responsible for return shipping unless the item is defective or incorrect.
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Refunds, if approved, will be processed back to your original payment method within 5–10 business days.
Contact Us
If you have any questions about this policy, please reach us at:
📧 Email: [email protected]
🌐 Website: https://zenithstreetwear.shop/
