At Zenith Streetwear, we are committed to delivering your favorite merchandise safely and on time. Please review our shipping and returns policy before placing your order.
Shipping Information
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Global Shipping: We ship worldwide with no order size or amount limit.
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Processing Time: Please allow 5–7 business days for order processing before dispatch.
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Delivery Time: Standard delivery usually takes 2–4 weeks, depending on your location. Some regions (such as the UK) may take up to 40 business days.
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Tracking: A tracking number will be provided within 2–7 days of placing your order, allowing you to follow your package online.
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Delays: Shipping times may vary during holiday seasons or due to international logistics delays. If tracking shows “delivered” but you haven’t received your order, please check with your local post office.
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Shipping Origins: Orders may be shipped from the United States, China, or other partner warehouses.
Returns & Exchanges
We want you to be happy with your purchase. If you are not satisfied, please read our return and exchange guidelines:
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Return Window: Returns are accepted within 7 days of receiving your order.
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Condition: Items must be unused, undamaged, and in original packaging with proof of purchase.
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Defective or Wrong Items: If you receive the wrong item or a defective product, we will replace or refund it. Contact us within 7 days of delivery.
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Exchanges: We only replace items if they are defective or damaged. To request an exchange, email us with your order details.
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Non-Returnable Items: Sale items and discounted products are not eligible for refunds.
Refunds
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Approved refunds will be issued back to your original payment method within 5–10 business days after we receive and inspect your return.
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Refunds may be denied if returned items are used, damaged, or missing parts not due to our error.
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Shipping fees are non-refundable. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Important Notes
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Always contact us before returning any items. We will provide you with the correct return address and instructions.
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If returning an item worth more than $75, consider using a trackable shipping service or purchasing shipping insurance.
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We cannot guarantee receipt of returned items without tracking confirmation.
Contact Us
If you have questions about shipping, returns, or refunds, please contact us:
📧 Email: [email protected]
🌐 Website: https://zenithstreetwear.shop/
